Frequently Asked Questions

Our MOQ is flexible and depends on the model and capacity. For standard wire rope electric hoists, the MOQ usually starts from 5 units. Please send us your project details and we will confirm the best option for you.

Yes. We offer customized voltage (e.g. 220V / 380V / 415V / 440V, 50Hz or 60Hz), lifting height, working duty class and control options (pendant control or wireless remote control) according to your local requirements and application.

Yes. We can provide CE certificates and relevant test reports from our partner factories upon request. Please confirm the required documentation with your project consultant before ordering.

Delivery time usually ranges from 15 to 30 days after order confirmation, depending on quantity and customization. Urgent orders can be discussed with our sales team.

We support T/T, L/C and other mutually agreed payment terms for export orders. Payment details will be confirmed in the sales contract.

We provide a standard warranty period for all supplied equipment, with spare parts support and after-sales technical guidance. Warranty terms are stated clearly in the sales contract.

We arrange export shipping by sea, air or express according to order size and destination. FOB, CIF, CFR and DDP terms are available — our team prepares the full export documentation for you.